Frequently Asked Questions
Everything you need to know about your Sitting Pretty experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied, items must be returned in their original packaging and in gently used condition to qualify for a full refund.
Are your beauty products cruelty-free?
Yes, Sitting Pretty is committed to ethical beauty. All our products are 100% cruelty-free and we never test on animals at any stage of production.
Can I change or cancel my order after it's placed?
We process orders quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately at [email protected] if you need to modify your order.
How do I track my delivery?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.