Returns & Exchanges
We want you to feel beautiful and confident in your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible beauty products. If your selection isn't the perfect match, our streamlined process ensures a stress-free resolution.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure products are in their original, unopened packaging and securely place them in a shipping box with the provided return authorization slip.
Attach Shipping Label
Download and print the prepaid shipping label from your email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing